Alice Crush Nutrition practices in accordance with the British Association for Nutrition and Lifestyle Medicine (BANT)
Consultations
You will discuss and agree what support you want from your Nutritional Therapist in your first session and review the progress and focus of your work together as you go along.
Confidentiality
Information about you disclosed during your sessions or in the pre-consultation forms will be kept confidential. If your Nutritional Therapist has serious concerns about your safety, or the safety of another person, normal confidentiality may be lifted. You will be asked to provide your GP’s contact details, as someone they may contact in these circumstances. Alice Crush Nutrition keeps a record of your name, contact details and dates and times of your appointments on a password-protected database. Alice Crush Nutrition is required to keep notes about the focus of your work. These are kept securely and are password protected. Any reports produced by Alice Crush Nutrition to evaluate the service contain anonymised data and will not contain any identifying information of clients.
Working with Multiple Therapists/ Health Care Professionals
Alice Crush Nutrition may suggest you see other registered therapists to support your goals. Information about your symptoms and condition will be discussed between Alice Crush Nutrition and other therapists so that we can provide you with a co-ordinated therapy plan. Alice Crush Nutrition will ask for your informed consent to share information with the other registered therapists and ask if there is anything that you want to remain confidential.
Working on Zoom, Skype, Phone & FaceTime
It is your responsibility to have a working internet connection for all Zoom, Skype and FaceTime sessions. You will be charged for the scheduled sessions if Alice Crush Nutrition is waiting for your call, but you are unable to connect online. Alice Crush Nutrition will call you for any phone sessions to a UK landline or mobile number.
Payments
Costs will be shared via invoice and full payment is required prior to your first appointment.
Timeframes
The 2 session package must be completed within 4 months from initial session. The 4 session package must be completed within 6 months and the 6 session package must be completed within 10 months.
Cancellations
Alice Crush Nutrition appreciates that circumstances can change. If you need to rearrange an appointment, please let us know at the earliest convenience, and at least 48 hours before the session. Should you choose to cancel a session, for any reason, at any point within 48 hours of your appointment or afterwards, no refunds will be given and you will forfeit the session.
Clients under 18 years of age
I welcome consultations with clients under 18, but they must be accompanied by a parent or legal guardian.
Supplements
Alice Crush nutrition may recommend the use of food supplements as part of the programme. These supplements are sourced from a number of practitioner only company. With some companies, a commission agreement is in place between the company and the practitioner and a percentage of this may be passed on to clients as a discount. Some supplements may be available cheaper elsewhere and you are welcome to source the exact product recommended from another supplier.
Complaints
If you are having a problem with your consultant, or the service, which you have not been able to resolve with your consultant, you may raise this by emailing theadministrator@bant.org.uk who will support you in finding a resolution.
The Nutritional Therapy Descriptor
Nutritional Therapy is the application of nutrition science in the promotion of health, peak performance and individual care. Nutritional therapy practitioners use a wide range of tools to assess and identify potential nutritional imbalances and understand how these may contribute to an individual's symptoms and health concerns. This approach allows them to work with individuals to address nutritional balance and help support the body towards maintaining health. Nutritional therapy is recognised as a complementary medicine and is relevant for individuals with chronic conditions, as well as those looking for support to enhance their health and wellbeing. Practitioners consider each individual to be unique and recommend personalised nutrition and lifestyle programmes rather than a 'one size fits all' approach. Practitioners never recommend nutritional therapy as a replacement for medical advice and always refer any client with 'red flag' signs or symptoms to their medical professional. They will also frequently work alongside a medical professional and will communicate with other healthcare professionals involved in the client's care to explain any nutritional therapy programme that has been provided. The Nutritional Therapist (NT) requests that the Client notes the following:
• The degree of benefit obtainable from Nutritional Therapy may vary between clients with similar health problems and following a similar Nutritional Therapy programme.
• Nutritional advice will be tailored to support health conditions and/or health concerns identified and agreed between both parties.
• Nutritional therapists are not permitted to diagnose, or claim to treat, medical conditions.
• Nutritional advice is not a substitute for professional medical advice and/or treatment.
• Your Nutritional Therapist may recommend food supplements and/or functional testing as part of your Nutritional Therapy programme and may receive a commission on these products or services.
• Standards of professional practice in Nutritional Therapy are governed by the CNHC Code of Conduct.
• This document only covers the practice of Nutritional Therapy within this consultation, and your practitioner will make it clear if he or she intends to step outside this boundary. The Client understands and agrees to the following:
• I am responsible for contacting my GP about any health concerns.
• I give permission for you to contact my GP regarding any agreed aspects of my case.
• If I am receiving treatment from my GP, or any other medical provider, I should tell him/her about any nutritional strategy provided by my nutritional therapist. This is necessary because of any possible reaction between medication and the nutritional programme.
• It is important that I tell my nutritional therapist about any medical diagnosis, medication, herbal medicine, or food supplements, I am taking as this may affect the nutritional programme.
• If I am unclear about the agreed nutritional therapy programme/food supplement doses/time period, I should contact my nutritional therapist promptly for clarification.
• I must contact my nutritional therapist should I wish to continue any specified supplement programme for longer than the original agreed period, to avoid any potential adverse reactions.
• Recording consultations using any form of electronic media is not allowed without the written permission of both me and my Nutritional Therapist.
